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    Home»Healthcare»BASIC COMMUNICATION CONCEPTS- types of communication in nursing
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    BASIC COMMUNICATION CONCEPTS- types of communication in nursing

    By Udeme Effiong Effiong2023-01-27No Comments4 Mins Read
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    According to the American Nurses Association, effective communication is a fundamental aspect of professional performance for registered nurses. 

    The standard requires nurses to be able to communicate effectively in all areas of their practice. 

    This includes the use of appropriate verbal and nonverbal communication, assertive communication, understanding personal space, and being able to overcome common obstacles to effective communication.

    In this article hide
    1 Types of communication
    2 Verbal communication
    3 Non-verbal communication

    Types of communication 

    In order to effectively communicate and build relationships with clients and patients, it is important for nurses to understand the different modes of communication. 

    One mode is verbal communication, which utilizes spoken or written language. Another mode is non-verbal communication, which utilizes forms such as gestures and facial expressions. 

    Read also : Med Surg Nursing Notes | How to Study for Medical-Surgical Nursing in Nursing School 

    It is important to note that these two modes occur simultaneously, with nonverbal communication making up the majority of overall communication, estimated to be between 80-90%. Therefore, nurses should prioritize learning about non-verbal communication.

     Verbal communication 

    This is a conscious act in which individuals carefully choose the words they use to convey a wide range of emotions, such as sadness or annoyance. 

    The rhythm and pacing of speech also play a crucial role in communication. When nurses are communicating through speech or writing, they should consider the following criteria:

     

    Simplicity: 

    The message should be constructed using simple language and commonly used vocabulary.

    Clarity: 

    The words used should convey the intended meaning.

    Timing and Relevance: 

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    The timing of the message should be appropriate and it should be relevant to the person's interests. 

    Nurses should be sensitive to the patient's needs when choosing words.

    Read also : Best Underwear for Nurses | With Pictures and Prices

    Adaptability: 

    The spoken message should be adjusted based on the receiver's behavioral cues. For example, a nurse should speak in a low tone if the patient is sad.

    Credibility: 

    The nurse should be considered trustworthy, dependable, and honest. 

    Credibility is established through knowledge of the subject matter and providing correct information to the patient.

    It's important to keep in mind that verbal communication is a conscious act and nurses should take the time to choose their words carefully in order to effectively convey their message.

    Non-verbal communication 

    This is also known as body language, encompasses gestures, body movements, and physical appearance.

    Because non-verbal communication is less consciously controlled, it can reveal more about a person's true feelings rather than their spoken words.

    As nurses are constantly under the scrutiny of their clients, it is crucial for them to be aware of their actions and to convey understanding, respect, and acceptance of their clients' perspectives.

    To effectively interpret non-verbal behavior, nurses should adopt a systematic approach, assessing overall physical appearance, postures and gait, and specific parts of the body such as the face and hands.

    They should also be alert to sudden changes in a person's appearance, which may indicate a loss of self-esteem or a physical illness.

     Clothing can also provide valuable information, conveying social and financial status, culture, religion, group association and self-concept.

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    Posture and gait

    Posture and gait can indicate a person's self-concept, mood and health status. For example, a tense posture and rapid determined gait may indicate anger and anxiety. 

    Facial expressions

    Facial expressions can easily reveal emotions such as joy, sadness, fear, surprise, and anger. 

    Nurses should also be aware that patients may observe their own facial expressions and should strive to control their own emotions, especially in certain situations. Eye and mouth muscles are particularly expressive and eye contact can convey assurance and trust.

    Hand movements and gestures

    Hand movements and gestures can also communicate feelings at any given moment. 

    For example, an anxious patient may wring their hands or pick their nails. Hands are also involved in gestures, such as a handshake being a friendly sign. 

    Hands are also very expressive in verbal communication and can reinforce the verbal message. 

    Read also: Highest paid nurses in Ghana 2022 / Their salary and ranks in the profession.

    For people with special communication problems, such as the deaf, dumb, or blind, they learn sign language with the use of hands. 

    In sickness also, when the patient cannot talk verbally, they use their hands to convey their needs.

     

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    Avatar of Udeme Effiong Effiong
    Udeme Effiong Effiong

    My name is Udeme Effiong. Am a registered nurse and a content writer who writes and provides services to brands and Various companies. I am a young lady who is vibrant and talented. I love researching and providing solutions to questions bothering members of the public.

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